We Make Culture Work
Why your culture is a business imperative
Strong cultures don’t happen by accident. They’re built through the everyday experiences people have at work. When communication is clear, leadership is human, and employees feel informed, supported, and valued, organizations unlock energy, creativity, and commitment. When those elements are missing, even the strongest strategies struggle to gain traction.
That’s why culture isn’t a “soft” initiative or a side effort. It’s a powerful business lever. Culture is shaped by how leaders show up, how decisions are communicated, and how people are invited to engage and contribute. We believe when those moments are designed with intention, culture becomes a force that drives alignment, retention, and performance.
The Engagement Culture Company exists to turn that belief into action. We believe meaningful culture change requires presence, partnership, and trust. That’s why we intentionally take on a limited number of clients, so we can stay closely connected to the people, challenges, and moments that matter most. Through clear communication, meaningful engagement, and inclusive practices, we embed culture into the fabric of everyday work—where it’s actually experienced.
Our purpose is simple: to help leaders create environments where people feel their best and do their best work. We deliver thoughtful, human-centered solutions that lead to lasting impact. Because we believe that when people thrive, organizations are stronger, more resilient, and better positioned to achieve their goals.
We make culture work.
At The Engagement Culture Company, our work is grounded in a simple, proven philosophy that guides every partnership:
Inform → Engage → Empower → Include = a stronger employee experience and stronger business outcomes.
We begin by helping organizations build trust and alignment through clear, consistent communication (Inform) and meaningful two-way dialogue that deepens connection and purpose (Engage). From that foundation, we focus on enabling impact, equipping employees with the information, tools, and autonomy they need to do their best work (Empower), and embedding inclusion so every voice is heard, contributions are recognized, and belonging is truly felt (Include).
This model serves as the lens for how we design solutions, partner with leaders, and measure progress—ensuring culture is intentional, human-centered, and sustainable.
We have three primary models of service delivery, but also create custom offerings based on your organizational needs. Just click below to set up a time to chat. We look forward to making your culture work!
How can we transform your culture?
The complete culture transformation solution.
Inform + Engage + Empower + Include offerings
The Culture Continuum is our flagship, full-spectrum partnership for organizations ready to make culture an operating advantage. We integrate communication, engagement, and inclusion into everyday work—equipping leaders and managers with the systems, skills, and behaviors needed to sustain clarity, connection, and belonging over time.
Delivered through our Assess → Build → Teach approach so you can drive your results forward.
For organizations that want to focus on embedding inclusive practices that contribute to growth and belonging.
Empower + Include
This offering helps organizations move inclusion from intention into daily practice. We partner with leaders to embed inclusive behaviors, equitable practices, and belonging into how teams work—so employees feel empowered to contribute, heard in decisions, and valued for who they are.
Delivered through our Assess → Build → Teach approach so you can drive your results forward.
For organizations ready to build clarity, trust, and connection through communication that works.
Inform + Engage
This offering strengthens the foundation of culture by ensuring employees understand what’s happening, why it matters, and how they can engage. We design internal communication systems that build trust, enable two-way dialogue, and support leaders and managers in communicating with confidence and consistency.
Delivered through our Assess → Build → Teach approach so you can drive your results forward.
How we deliver our services:
Our work follows a simple, proven model: Assess → Build → Teach.
We begin by listening—understanding how culture is experienced today through employee insights, leadership conversations, and data. From there, we build practical communication, engagement, and inclusion solutions tailored to your organization. Finally, we teach leaders and managers the skills and tools needed to sustain progress, so culture continues to work beyond our partnership.
Want to understand how we can best serve you? Partner with us to ASSESS your needs to get started.
Let’s Talk!
Tell us a bit about your needs or click “contact us” and we can start the conversation.
About me
Kofi Jones
Founder and Culture Ambassador
Thank you for taking a moment to learn about me and my mission with The Engagement Culture Company.
I’ve spent decades helping organizations navigate growth, change, and complexity across industries including media, government, healthcare, technology, professional services, and financial services. My work has spanned organizations large and small, public and private, and teams around the globe. In senior leadership roles, I’ve partnered closely with CEOs, executive teams, and people leaders to design and deliver communications, policy, and culture strategies that support transformation, strengthen alignment, and build trust across diverse, distributed workforces.
Across every industry and geography, one lesson has remained constant: an organization’s greatest resource is always its people. When organizations are able to retain their strongest talent—especially during periods of change—they strengthen not only their culture, but their mission and their results. I’ve seen firsthand how clarity, engagement, and inclusion directly influence retention, productivity, and momentum. Whether building communication functions from the ground up, guiding leaders through transformation, or supporting managers as they lead through complexity, my focus has always been on creating systems that allow people to thrive—and do their best work.
I founded The Engagement Culture Company out of a deep passion for creating cultures that genuinely support people. I help leaders move beyond intention to action by embedding communication, engagement, and inclusive practices into everyday operations, so employees feel informed, supported, and valued. When people feel connected to their work, trusted by their leaders, and included in the path forward, organizations are better positioned to retain great talent and achieve meaningful, lasting results.
Let’s make your culture work.